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Testimonials
"Ours was a small environmental laboratory startup. LabLite has been the perfect size and cost LIMS system for us. Through the software flexibility and friendly, responsive guidance from the LabLite people we were able to quickly design and bring on-line a solid LIMS that met our initial needs and allow for the analyte and sample load expansion of our business. In addition, over the past couple of years LabLite has patiently and cheerfully assisted our learning and optimization of the system. Their recent implementation of a user-friendly data export function has greatly facilitated our need to transmit sample records to state regulatory agencies. We are looking forward to a long association with LabLite."
"The LabLite technical support we have received has been excellent! We have requested several modifications to our report format and the technical support staff has quickly responded to our needs, again and again. The individual support and customization has been superlative!"
"Lablite has helped move the Water Laboratory to an electronic records environment which
protects the integrity requirements of all our regulatory agencies. Customer service is provided
by friendly, courteous and knowledgeable employees who make problem solving very easy. Since
implementing Lablite in our laboratory a year ago, the lab has noticeably improved in organizing,
archiving and retrieving laboratory data."
- G. Carter-Burks, Memphis Light, Gas & Water Division, Memphis, TN
"We are totally happy! LabLite is easy to work with, you're all wonderful, very quick to respond
and friendly!"
- Melinda Lewis, Trident Lab Services, Inc Ladson, SC (843) 871-4999
"Boy, what a difference from before LabLite when it took us most of the day to fight
with the <name removed> LIMS! I kick myself for every day that we didn't do
this months earlier!"
"LabLite has been a great improvement for our lab. We find that the system is straightforward and
easy to use. The Client Status and Lab Notebook screens have given us the ability to have a snapshot
of the progress of any sample in the lab. The ability to move between the Login, Lab Notebook, and
the Report preview screens all from Client Status is a lifesaver when we have an anxious client
calling for results."
"LabLite has helped me improve the quality of our record keeping system tremendously. Every analyst
that uses LabLite finds the system easy to use and readily adapts. More than anything your service
impresses me most. Whenever we have a problem, your technical support is superb. Your sales team
promised a quality product. You have all delivered!!!"
- Kim Weaver, Southern University of Utah
"Prior to April 2006, calls coming into our office were recorded on paper. There was no means of
quantifying calls into the office. Potentially important questions, e.g., how were the calls
distributed among the 5 municipalities, what are the most common concerns of the public, etc., were
not readily answerable.
The LabLite Customer Service
program has provided a means of easily and accurately tracking incoming
calls, assigning responses and tracking responses. A lab manager or director can easily keep track
of incoming calls and ensuring that calls are not 'falling through the cracks' of a busy office."
- Larry Marsicano, Executive Director, Candlewood Lake Authority, CT
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